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Reload this Page patcher problems...
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Old 13th July 2012, 09:16     Tarib is offline   #21
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It looks as if the patch server IP is currently not found over the DNS server of your provider. What you can try to see if this would fix the issue is enter another DNS server manually into your LAN configuration. You could for example use the Public Google DNS for that test.

Before changing the settings, you should note the current settings so you could switch back to them later.

Instead of using "Obtain DNS server address automatically" you would choose "Use the following DNS server addresses:"
Preffered IP: 8.8.8.8
Alternate IP: 8.8.4.4


You can find instructions on how to switch to these settings here: http://techie-buzz.com/how-to/google...and-winxp.html

After these changes, please try again to start the game client.
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Old 13th July 2012, 09:18     Sifie is offline   #22
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Okay, the DNS servers that you provided has the DNS entry for aoc-eu-gameupdate.live.ageofconan.com.

Quote:
Originally Posted by nslookup aoc-eu-gameupdate.live.ageofconan.com

Server: google-public-dns-a.google.com
Address: 8.8.8.8

Non-authoritative answer:
Name: hwcdn.net
Addresses: 69.16.175.10
69.16.175.42
Aliases: aoc-eu-gameupdate.live.ageofconan.com
But it dosen't reach the destination, so patcher fails with the same message as before.

Quote:
Originally Posted by tracert aoc-eu-gameupdate.live.ageofconan.com

Trace route to hwcdn.net [69.16.175.42]
over a maximum of 30 jumps:

4 7 ms 6 ms 6 ms cybercity-3.ti.telenor.net [148.122.9.38]
5 7 ms 7 ms 9 ms ti6000b300-ae2-0.ti.telenor.net [148.122.9.37]
6 18 ms 19 ms 19 ms ti3003c310-ae1-0.ti.telenor.net [146.172.105.21]
7 19 ms 19 ms 19 ms ti3002c310-ae2-0.ti.telenor.net [146.172.100.69]
8 20 ms 19 ms 19 ms ti3001b300-ae1-0.ti.telenor.net [146.172.105.82]
9 49 ms 244 ms 35 ms te7-3.ccr01.sto01.atlas.cogentco.com [130.117.15.217]
10 20 ms 20 ms 19 ms te0-3-0-4.ccr22.sto03.atlas.cogentco.com [154.54.60.21]
11 21 ms 19 ms 20 ms te2-1.ccr01.sto04.atlas.cogentco.com [154.54.58.178]
12 28 ms 23 ms 24 ms 149.11.112.34
13 * * * Anmodning fik timeout.
14 * * * Anmodning fik timeout.
PS! At least one of the other posters in this thread is from Finland.

Last edited by Sifie; 13th July 2012 at 09:38..
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Old 13th July 2012, 09:29     Kourose is offline   #23
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After changing DNS like written, the tracert in cmd worked (not before), but still didn't resolve the patcher issue...

And for the poster above, I live in Norway.
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Old 13th July 2012, 09:32     Deceptize is offline   #24
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Well I have the same problem and as posted I have talked with Zedren (believe his the one that actually brought this to the forum admins) Im from denmark aswell however I dont have cybercity, I got YouSee (TDC) Fiber connection and its the same - DNS times out
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Old 13th July 2012, 09:46     Carnival is offline   #25
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Iam from Sweden with thw same problem, useing ISP Comhem

4 14 ms 14 ms 15 ms vrr-pr-r-01-to-vrr-bb-r-01.comhem.se
5 73 ms 11 ms 11 ms kbn-b3-link.telia.net [213.248.71.69]
6 24 ms 27 ms 25 ms te4-7.ccr01.cph01.atlas.cogentco.com
7 207 ms 113 ms 24 ms te2-4.ccr01.mmx01.atlas.cogentco.com
8 24 ms 25 ms 23 ms te0-0-0-5.ccr22.sto03.atlas.cogentco.com
9 32 ms 24 ms 25 ms te2-1.ccr01.sto04.atlas.cogentco.com
10 27 ms 35 ms 38 ms 149.11.112.42
11 * * * Request timed out.
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Old 13th July 2012, 09:46     Alvinea is offline   #26
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Default sry - not working for my either

Patcher Still times out.

I live in denmark - Fullrate is my isp

win 7 64 bit and using the tweaker you made for 64 bit

hope some of this info might be useful
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Old 13th July 2012, 09:54     Tarib is offline   #27
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Thanks for all the posted information. We are currently still investigating the reason for the reported issues. We will be posting new information as soon as it gets available.
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Old 13th July 2012, 10:22     Mayn is offline   #28
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Having this problem and live in Finland also :S
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Old 13th July 2012, 10:28     Kourose is offline   #29
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You fixed it! (just now!)
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Old 13th July 2012, 10:31     Tarib is offline   #30
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We have made an adjustment on our end to make sure everyone with the mentioned issue is still able to reach the patch servers now.

If anyone should still experience these connection issues, please report it in this thread.

Thank you.
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