[Silirrion]

While it is correct that GMs can't update Guild renown in 'live time' as it were, if the situation is confirmed I am sure that the Community managers can work with the CS team to find a resolution.

I haven't heard of an entire total resetting like that. The technical folk will look at the details there as well. Rest assured, no-one wants you guys to lose that much work.

Please contact the Community team directly and they will be able to find out what can be done.

[Famine]

As Silirrion mentioned, the community team will follow this issue up closely and see what we can do. I will be in touch with all parties shortly.

[lmagowz]

Thank you for answers

[Scythie]

There we go.
Thats the spirit!
Good on ya Sil and Famine

[akki1008]

Originally Posted by Nemathap Don't forget - this game is Pay2Win, so what are you waiting for?

you should pay for a brain ...

[PutchPT]

Originally Posted by Silirrion While it is correct that GMs can't update Guild renown in 'live time' as it were, if the situation is confirmed I am sure that the Community managers can work with the CS team to find a resolution. I haven't heard of an entire total resetting like that. The technical folk will look at the details there as well. Rest assured, no-one wants you guys to lose that much work. Please contact the Community team directly and they will be able to find out what can be done.

Originally Posted by Famine As Silirrion mentioned, the community team will follow this issue up closely and see what we can do. I will be in touch with all parties shortly.

both are good reasons for people that say funcom does do anything to stop complaining

[darknessjw]

Good luck BT

[Shadowbat]

Finaly, guild level was restored. Thanks for help.

[LunaticAsylumLA]

I felicitate you upon this occasion!

[Scythie]

Originally Posted by Shadowbat Finaly, guild level was restored. Thanks for help.

Grats!
And good job FC, you have it in you still